Welcome These Terms of Service govern your access to and use of content, materials, and resources made available through Dr. Jenn Gonzaga's platforms, including jenngonzaga.com and Pivotal Leadership Group LLC. By submitting a request form or accessing any materials, you agree to these terms. They are written to be clear and straightforward — because your experience here should feel as good as the work itself.
These terms are issued by Jenn Gonzaga, PhD (legal name: Jennifer Lynn Lanzanas Gonzaga), founder of Pivotal Leadership Group LLC.
All content on these platforms — including written materials, frameworks, assessments, guides, interview protocols, and the dissertation Pivotal Moments in Leadership Development — is the intellectual property of Dr. Jenn Gonzaga and/or Pivotal Leadership Group. The 7C Pivotal Leadership Framework™ is a proprietary framework and trademark of Pivotal Leadership Group.
Materials shared through access request forms are provided for personal, professional, or scholarly use only. Any reproduction, adaptation, or redistribution requires prior written permission from Dr. Jenn Gonzaga, except where explicitly noted at the time of access.
You agree to use all materials with integrity — honoring the research, the participants whose stories shaped it, and the professional community this work serves. You will not use these materials for commercial gain, misrepresent their source or authorship, or reproduce them in ways that distort their meaning or intent.
If you have indicated an intended use through the access request form, your selection constitutes acknowledgment of the terms associated with that use. Citation use requires proper attribution. Reproduction requires full credit to Dr. Jenn Gonzaga and acknowledgment of the 7C Pivotal Leadership Framework™ as proprietary to Pivotal Leadership Group. For uses beyond citation or standard reproduction, please connect with Dr. Jenn's team before proceeding.
Dr. Jenn Gonzaga welcomes scholarly dialogue and collaborative inquiry. For permissions, co-authorship conversations, or speaking and consulting engagements, please reach out through the contact form at https://jenngonzaga.com/calendar
These terms may be updated periodically. Continued use of these platforms following any update constitutes acceptance of the revised terms.